How do I enter a competition?

  1. Choose the prize you would like to win.
  2. Select a number or get a lucky dip.
  3. Checkout with your billing and card details.
  4. Receive a confirmation screen and email.
  5. Wait for the live draw!

Can I enter more than once?

Yes, you can enter as many times as you like into the same competition, as long as you are within the limit of tickets allowed per person.

If you exceed the limit of tickets allowed per person, you will get a notification error letting you know you can’t enter anymore into that same competition.

How is the winner picked?

When the competition closes, it will go into the waiting to be drawn page. You will be able to see a list of all entries. Please follow us on social media and make sure to have your notifications on. We will do the draw live using Google Random Number Generator. The winner will usually be called on the live draw.

Once the winner is set the competition will move to the closed competitions page for historical reference or if you missed the draw you can watch it back by clicking the ‘watch live draw’ button.

How is the prize delivered?

After the winner is announced, we will get in touch to arrange a suitable delivery date and time. If the winner is local, we may hand deliver the prize.

Can I come to the live draw?

All draws are done through our social livestreams. You will not be able to attend the physical draw, but you can watch the live on our social platforms.

What if the winner doesn't answer on the live draw?

We have all of the winner’s contact information, so we will get in touch with them through those details after the livestream if we can’t get a hold of them on the live draw.

Which cards do you accept?

We accept Apple Pay, Google Pay, Visa and Mastercard.

What happens if a competition doesn't sell out?

We will give the prize to the winner regardless of ticket sales.

How do I enter for free?

You can find details on how to enter for free on our competition terms and conditions page.

How do I close my account?

Send us an email to [email protected] with the subject ‘CLOSE MY ACCOUNT’ from the email you use for your account.

How do I remove my saved cards?

The saved cards are stored on the payment page at the end of the checkout process. You will need to add a ticket to your cart, then proceed to checkout until you see the card details screen. There you can remove any saved cards.